We value your satisfaction and strive to offer unique, high-quality items that meet your expectations. If for any reason you are not satisfied with your purchase, we’re here to assist you. Please review our return policy below:
Eligibility for Returns
- Returns are accepted within 14 days from the date of purchase.
- Items must be in their original condition, unworn, unused, and with all tags and packaging intact.
- Due to the unique and limited nature of our inventory, we can only offer refunds or store credit. Exchanges are not possible since each item is typically available in only one or two units.
Non-Returnable Items
- Items marked as final sale.
- Personalized, customized, or made-to-order items.
- Items that show signs of wear or damage caused by the customer.
Return Process
- Initiate Your Return: Contact us through our contact form with your order number and details of the item you wish to return.
- Approval and Instructions: Once your return is approved, we will provide instructions on how to return your item. Customers are responsible for return shipping costs unless the item was received damaged or defective.
- Processing Your Return: Upon receipt and inspection of your returned item, we will process your refund or issue store credit within 7-10 business days.
Refunds and Store Credit
- Refunds will be processed to the original payment method.
- Store credits will be issued as a unique code redeemable for future purchases.
- Shipping fees are non-refundable unless the return is due to our error.